How do I purchase an item?
To purchase an item, first click on the image or title of that product.
Then on the following page, the product detail page, click the "Add to Cart"
button to place the item in to your shopping cart. Once you are done
shopping and you are ready to complete your purchases, please click the
"Checkout" link at the top right of the storefront page.
Who am I buying from?
 Welcome to LBJ Home Decor a division of LBJ Flooring, Inc. where we transform an ordinary home into the extraordinary by showcasing brand names all at low and competitive prices. LBJ Flooring, Inc. has been serving home owners, interior designers, and architects in Orange County, the Inland Empire and Los Angeles County for over five years. Family owned and operated, Lisa and Brent Johnson started this company with a vision to provide quality, one-on-one service to each customer. Lisa Johnson comes with over 15 years of home decor experience. She is educated with all areas of home decor. Brent Johnson is driven by quality. His knowledge and appreciation of beautifully flooring is what makes Lisa and Brent a team of action. They get the job done because they work for you. So if you are interested in transforming your home from ordinary to extraordinary Contact LBJ Home Decor 800-343-6746
What is your Shipping Policy?
Many items we sell are too large or too heavy to ship using a Small Parcel carrier. Therefore, our best option is to ship it to you using a common carrier. Truck freight is different than standard UPS, FedEx or US Mail in that you will be responsible for carrying the product from the back of the truck into your house (or wherever it's going). Truck Freight also differs from Small Parcel in that, for residential deliveries, you will be contacted by the shipping carrier to schedule a delivery appointment. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday. The most important thing to remember about truck freight is that you must inspect the package at the time of delivery. If the box has any damage, or if there is any reason for you to be at all concerned about damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem. If you are ordering a very large item, please keep in mind that you may need a couple of people to help unload it. Alternatively, most truck freight companies offer additional services to help you move items from the truck into your house. Once we email you the tracking information you can contact the shipper directly to inquire about additional services. You would be responsible for directly paying the truck freight carrier for any additional services. Please call for a quote 866-343-6746 or Email: brandon@lbjflooringinc.com
Do you ship internationally?
No
What is your Return Policy?
Each of our products are unique and an individual work of art. They will vary in color, pattern and texture. Every item we sell is carefully inspected prior to shipping. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives for a return authorization claim number. All claims must be made within 3 days of receipt of order. Returned products must be in absolutely unused condition and repacked in the original packaging for refund. Replacement costs excludes transportation and any labor costs. LBJ Flooring.Inc. reserves the right to inspect any sink that has been reported to be defective prior to the replacement of the sink. This warranty will not cover any damages which might be caused by this product (some states do not allow such a limitation, so this reference may not apply to you). This warranty is granted solely to the original buyer and is not transferable. No employee or agent is authorized to give warranties on behalf of LBJ Flooring.Inc. This warranty supersedes all other warranties, expressed or implied.
What Customer Service help do you offer?
New Page 4
LBJ Flooring, Inc.
501 N Smith #110
Corona Ca 92880
Phone: 866-343-6746
Fax: 951-231-9214
|
